New developments from Vincent Casey Life & Pensions

Effective from 1st June 2014, our new service proposition will change to reflect an increasing demand for transparency and to facilitate a deeper understanding of our clients’ lifestyle objectives.

We are proposing to reduce the reliance on commission earnings that is a feature of many financial services business, and our clients are turning to our new service in growing numbers.

Commission earnings occur when a product sale is made, in view of the level of service and advice you will receive over the life cycle of that product.

It is our intention to change this model and charge for advice as you receive it rather than taking a commission on the product sale at the outset. In other words, we want to offer our clients impartial and ongoing advice on a regular basis and get remunerated for this without having to make a sale.

Financial services and products can be difficult to understand, yet we need them to make ourselves financially independent at various stages of our lives.

We will help you prepare for these important stages and create bespoke plans to achieve your financial objectives over an agreed timeframe and according to the level of risk you are willing to take. We will review these plans in line with your changing needs and you will benefit from increased transparency and 26 years of expertise and experience.

We are changing to what we believe is a partnership with our clients and we look forward to working with you based on our new service levels:

Service Levels

1) Five Star Service

• Structured review of client’s portfolio twice yearly
• Unlimited availability for additional reviews and queries over the year

2) Four Star Service

• Structured review of client’s portfolio once yearly
• Availability for additional reviews and queries up to 3 times per year

3) Three Star Service

• Structured review of client’s portfolio annually
• Additional reviews and queries available at a rate of € 200 per hour

Payments will be made predominantly through funds under management, where we will agree a percentage of funds that will be deducted on an annual basis, typically 0.5%.

This is the most tax efficient method of paying for clients. Clients will however have the choice of making payments by cheque or monthly by standing order.

We also have an additional service for clients who do not seek advice but who wish to do business on an execution only basis. The payment method for this is by means of commission from the sale of the product subject to a minimum of € 200 per hour.

Our Partnership

What you can expect from us:

We will continue to monitor your investments, help you understand them and answer any queries you may have

• We will use our expertise to help you achieve your financial goals and deliver them in a reasonable timeframe.
• We will continue to keep in touch with market movements and any changes in the financial world so that we can apply these insights and provide you with tailored investment advice.

What we expect from you:

• Input and commitment to the process
• Honest Feedback on our service.
• Ask questions if anything doesn’t make sense and engage in the process so that you fully understand and together we can help you achieve your financial goals.

Next steps

Please reply with your service level preference so that we can continue to provide a package that suits your needs and delivers real value.

We look forward to working with you.